FAQ

How do I straighten my poster?

We store our posters flat, so in most cases they should fit directly into a frame without too much trouble. Alternatively, you can roll the poster in the opposite direction and place it back into the shipping tube for an hour or two. As a last resort lay the poster flat and cover it with heavy books to teach it a lesson.

What if my product is damaged on arrival?

Shipping carriers have been known to hold fencing competitions with shipping boxes. Take a picture of your damaged product and email it to support@winefolly.com - we'll get you taken care of right away.

Do you sell framed posters?

Not at this time. Luckily our posters fit in relatively standard frame sizes. For an elegant, minimal aesthetic we recommend the following un-matted frames available on Amazon:

18 x 24 Frame, ex. Most Posters
12 x 16 Frame, ex. Wine Maps

Do you have a storefront?

We do not have a storefront location at this time.

How do I find out when Wine Folly releases new products?

Sign up for our newsletter. You be the first to know when new products are released.

Do you sell wholesale to businesses?

Yes, visit our wholesale information page here.

Can I use my digital product for my website, presentation, commercial or public use?

No. Wine Folly's digital products are for personal use only. Commercial or public use of any kind is prohibited.

How many times can I download my digital product?

Each file included in a digital product can be downloaded 10 times by the purchaser only. This allows the purchaser to download the files to multiple devices, or re-download if the files are misplaced. 

How do I open/print my digital download?

Digital files are protected and can only be opened in and printed from PDF read-only software like Adobe Reader. The files cannot be opened in editing software. Digital files are designed to be printed on 8.5" x 11" (A4) paper.